Hotel Perla Tenerife, Puerto de la Cruz (Tenerife) ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

C/ Isla De La Gomera S/N, Puerto de la Cruz (Tenerife), Spain, 38400

“Nestled in a peaceful area, the hotel offers a serene escape away from the hustle and bustle, making it perfect for a relaxing getaway.”view full review

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“A charming hotel with a unique old-world ambiance” view full review

Check-in/Check-out

from 14:00-23:59

until 12 pm

Amenities

No parking available.

Wireless internet is available in public areas at EUR 3 per day.

Other information

A full breakfast is served at affordable prices.

One child: 0 - 3 years

Extra bed: FREE

Existing beds: FREE

One child: 4 - 7 years

Existing beds: FREE

Extra bed: 50% of the room stay

One child: 8 - 13 years

Extra bed: 50% of the room stay

There are no extra beds provided in a room.

Pets are not allowed.

English, German, Spanish

Number of floors:6

Number of rooms:130

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

24 m²

Bed options:

2 Single beds

Bathtub

Balcony

room details

Check Prices

Triple Room

Max:

3 persons

24 m²

Bed options:

2 Single beds

Heating

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Puerto de la Cruz (Tenerife)700 m

Airports

Tenerife Norte (TFN) 29.7 km

Tenerife Sur (TFS) 93.1 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Canarian Cuisine

We enjoyed a fantastic dining experience during our stay. The variety of traditional Canarian dishes was impressive, especially the seafood options, which we loved. The food was consistently fresh, and every meal felt like a treat! It was a good culinary adventure that certainly added to the enjoyment of our holiday.

Emily1984. United Kingdom, 2024-05-20Read full review on

Incredible Entertainment Experience

Yanira, the entertainment staff, made our evenings so enjoyable! She had a wonderful way of getting everyone involved and created such a fun atmosphere. Despite a language barrier, she ensured everyone felt included and happy. The entertainment truly brought the hotel community together!

James54. Australia, 2024-06-15Read full review on

Spacious and Spotless Room

Our room on the 6th floor had an amazing view of Mount Teide, and it was always kept spotlessly clean. We were pleasantly surprised by the size and cleanliness of the room, making our stay very comfortable. It was the perfect retreat after a long day of exploring Tenerife!

Michael1990. Canada, 2024-07-12Read full review on

Relaxing Pool Area

The pool area was a great place to unwind. Although it can get busy, we found it spacious enough to enjoy some relaxing moments under the sun. The atmosphere was peaceful, making it an ideal spot to kick back and soak up the beauty of Tenerife.

Oscar_Sunshine. United States, 2024-08-08Read full review on

What’s included

General

Paid Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Lift

Sports & Fitness

Fitness centre
Tennis court

Services

Laundry

Dining

Breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment

Room features

In-room safe
Balcony
Tea and coffee facilities

Bathroom

Hair dryer
Free toiletries

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

C/ Isla De La Gomera S/N, Puerto de la Cruz (Tenerife), Spain, 38400

Map view

C/ Isla De La Gomera S/N, Puerto de la Cruz (Tenerife), Spain, 38400

City landmarks

Zoo

Loro Park

2.3 km

Garden

Botanical Garden

2.1 km

Av. de Cristobal Colón

Lake Martianez

2.5 km

Square

Plaza Charco

2.4 km

Av. de Cristobal Colón

Costa Martianez

2.4 km

Park

Parque Taoro

1.4 km

Castle

Castillo de San Felipe

2.6 km

Church

Church of Our Lady of the Rock of France

2.2 km

Beach

Ermita de San Telmo

2.6 km

Calle de San Telmo

Playa de San Telmo

2.1 km

Camino Cruz de Las Cebollas 62 Cerrado Permanentemente

PuebloChico

1.8 km

Plaza de La Iglesia

Agustin de Betancourt y Molina Statue

1.2 km

La Paz

San Amaro

820 m

Museum

Museo del Pescador

1.4 km

Museum

Museo Arqueologico

1.5 km

Garden

Jardin de Orquideas de Sitio Litre

1.5 km

Church

San Juan Church

1.3 km

Casa de La Aduana 1a Calle Lonjas S/N.

Museum of Contemporary Art Eduardo Westerdahl

1.4 km

22 puerto de la cruz tenerife santa de tenerife

Puerto de la Cruz Casino

2.6 km

Museum

Casa de los Balcones

2.7 km

Beach

Playa del Muelle

2.4 km

Church

All Saints Church

710 m

Ladera de Martianez

870 m

Park

Sitio Litre Garden

1.5 km

Risco Bello

Jardin Aquatico

1.9 km

Las Piramides de Martianez Shopping Center

2.5 km

Calle El Lomo

Puerto Street Art

2.6 km

Antonio Santana Sanchez

1.8 km

Mall

Las Piramides de Martianez

2.5 km

San Felipe Castle

4.1 km

Nearby

38400 Puerto de la Cruz

Playa Del Bollullo

220 m

Mall

Centro Comercial La Cupula

220 m

Night club

La Habanera Karaoke

220 m

Restaurants

FU Cafe

1.8 km

Calle Azucena S/N Centro Comercial La Cupula

Restaurant El Chinyero

1.5 km

Ctra. Botanico

Bar El Camino

1.8 km

Camino Cabras No 8

Pizzeria Europa Lauredu S.A

2.1 km

Calle Retama 3

Luna Caprese

2.0 km

Calle Acevinos

Bar Pepito

2.1 km

Calle Acevino 3

Restaurant Casa Candido

2.1 km

Calle del Castano 4

Bodegon Paraguas

1.3 km

Calle de La Escuela 4

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

Clean rooms

Peaceful location

Rude service

Limited dining options

6.2/10

Nice

Rooms

6.9

Location

7.3

Service

6.3

Dining

5.1

3.5/5 based on 701 reviews

#51 of 84 hotels in Puerto de la Cruz based on Tripadvisor

Larry

United States, August 2024

7.4/10

My stay at the hotel was a mixed bag. The rooms were up to the usual standard and really clean, and the staff was wonderfully friendly. However, the location felt a bit quiet for my taste, almost like a retirement village, and there were some inconveniences that made the experience less enjoyable, like the scaffolding outside my room. Overall, it could use some updates, especially for the price.

Rooms

7.0

The rooms were clean and spacious, but the hotel definitely needs updating and I found the shower to be quite good.

Service

10.0

They made me feel welcomed and well-cared for.

Location

6.0

The location is peaceful, ideal for people looking to relax, but it's quite far from most attractions and feels more like a retirement village than a vibrant area.

Dining

7.0

Breakfast options were decent, with a good variety available. The items were always hot, which I appreciated, but I was looking for something a little more special.

Facilities

7.0

The facilities could use a little TLC, but overall they were satisfactory. The pool area was nice, which added to the relaxation factor.

Greg

United States, July 2024

6.0/10

I stayed at this hotel recently and found it to have a few ups and downs. The rooms were large, clean, and comfortable, but the hotel itself feels quite dated and in need of some updates. The location is peaceful, though a bit far from amenities, making it less convenient if you like to explore. Unfortunately, I had to pay for Wi-Fi, which added to the frustrations during my stay.

Rooms

6.0

My room was spacious and clean, featuring a good shower, but the furniture was pretty dated. The ancient TV didn’t come with a remote, and I couldn’t even call reception from the phone.

Service

5.0

The service was a mixed bag. While Pablo and his team were welcoming and friendly, there were times I felt unwelcome due to being frequently asked to show my all-inclusive card, despite it being obvious I was a guest. I felt the communication could have been better.

Location

7.0

The location was tucked away in a peaceful area, which is great for those looking for a quiet stay. However, it's a bit far from main spots, making it less convenient for younger travelers or those seeking nightlife.

Dining

6.0

Dining options were decent, with plenty of choices available for breakfast. However, the snacks throughout the day were very limited, mostly just biscuits, and the overall food quality could definitely use improvement.

Facilities

6.0

While the facilities themselves are adequate, they felt a bit dated, and I would have appreciated more modern options. The pool area was nice, but overall the amenities could use some upgrades.

Charles

United States, June 2024

7.4/10

I had an enjoyable stay at this hotel with clean and spacious rooms offering amazing views of Mount Tiede. The location is peaceful and ideal for relaxation, especially for families or anyone looking to avoid the party scene. The service was friendly but could use some improvement, and while the dining was adequate, it didn't quite meet my expectations. Overall, it offers great value for money, but there's definitely room for enhancement in a few areas.

Rooms

9.0

The rooms were clean, spacious, and provided a stunning view of Mount Tiede, which I truly appreciated.

Service

7.0

The staff was friendly and accommodating, though the service could be a bit more attentive.

Location

8.0

The hotel is tucked away in a peaceful area, making it perfect for families and those seeking tranquility.

Dining

6.0

While the breakfast was decent, I found the options to be somewhat limited and less impressive than I had hoped.

Facilities

7.0

The hotel had good amenities, but I felt that some areas could use a little updating.

William

United States, May 2024

6.0/10

I had a mixed experience at this hotel. The room I stayed in was large and clean, but it wasn't the twin with a view that I requested. The staff were mostly friendly, which was nice, but the dining options left a lot to be desired. The location is quiet and tucked away, which I appreciated, but it was too far from many attractions for my liking.

Rooms

7.0

The room was spacious and clean, but it wasn't the double I requested and lacked a view.

Service

6.0

While some staff were friendly, a few seemed annoyed when I needed assistance.

Location

7.0

The hotel is in a peaceful area, ideal for those looking to relax, but it's far from most attractions.

Dining

5.0

The breakfast was pretty disappointing, very limited and poor quality.

Facilities

6.0

Facilities were decent but nothing special stood out.

Kevin

United States, May 2024

6.4/10

The hotel had some great aspects, like being extremely clean and in a peaceful location, which I appreciated. However, the experience was marred by some service issues and a dining experience that could use improvement. The rooms were comfortable, but the noise from the restaurant, especially early in the morning, was a real downside for me.

Rooms

7.0

The rooms were kept immaculately clean and were quite comfortable, but I was right underneath the restaurant, which caused some restlessness due to noise from 4 AM onwards.

Service

6.0

While the staff tried to provide excellent service during a challenging time, I did feel a bit unwelcome at times, particularly because of occasional questions about my all-inclusive status.

Location

8.0

The hotel is tucked away in a peaceful area, making it ideal for those who prefer a quiet ambiance. However, getting to local shops requires a taxi, and it might be challenging for those who struggle with hills.

Dining

5.0

The dining experience was disappointing, with limited snacks and not much variety during meal times, which was frustrating given the all-inclusive deal.

Facilities

6.0

The facilities were decent, but nothing particularly stood out as exceptional. I did notice some areas were quite dated and could use an update.

Rebecca

United States, May 2024

7.2/10

I had a mixed experience at this hotel. On the positive side, my room was clean and comfortable, and the staff were incredibly friendly, making my stay pleasant. However, I did have some issues with the location being a bit far from amenities, and the noise from the restaurant below was a real drawback as I was woken up early every morning. Overall, it's a decent option but not without its flaws.

Rooms

7.0

The rooms were clean and comfortable, although I was woken at 4am due to the noise from the restaurant below.

Service

9.0

Location

6.0

The location was tucked away and peaceful, but a bit far from main amenities, making navigation somewhat inconvenient.

Dining

7.0

The dining was generally good, although breakfast options were somewhat limited and ended too early in the afternoon.

Facilities

7.0

Facilities were satisfactory, though nothing stood out as exceptional.

Jim

United States, May 2024

6.0/10

I had a mixed experience at this hotel. While the rooms were spacious and clean, the location was peaceful, and the staff were friendly, I faced several issues with the service and dining options. The noise from the restaurant was a significant drawback, and the food quality left much to be desired. Overall, it has its benefits but definitely room for improvement.

Rooms

7.0

The rooms were a good size and kept immaculately clean, which was great. However, my room was right under the restaurant, and I was woken up at 4 am every morning.

Service

5.0

The service was a mixed bag. Initially, I felt unwelcome, but as my stay progressed, some staff became friendly and accommodating. Yet, the constant asking for cards felt a bit off.

Location

8.0

The hotel's location was nice and peaceful, which I appreciated. It was tucked away, perfect for those looking for a quiet environment, but getting to shops required a bit of effort.

Dining

5.0

The dining experience was disappointing. The food was often poor quality with limited snack options, and I found breakfast choices lacking.

Facilities

6.0

The facilities were decent, but the hotel seemed quite dated and in need of some upgrading.

Sean

United States, April 2024

6.0/10

The hotel has a great location, nice and peaceful, ideal for those looking to escape the hustle and bustle. The rooms are basic but kept clean, and the staff are friendly enough. However, being woken up at 4 am by the noise from the restaurant was quite annoying. The dining experience left a lot to be desired, with limited options and poor food quality. Overall, it's not ideal, but if you're looking for a quiet getaway, it may work.

Rooms

6.0

The rooms were very basic but always clean. Unfortunately, we were right under the restaurant and woken up at 4 am every morning, which was quite disruptive.

Service

7.0

The staff were friendly, but sometimes I felt unwelcome, especially when they kept asking for the all-inclusive card even after serving us before. It felt a bit awkward.

Location

8.0

The hotel is tucked out of the way, which is nice and peaceful, but it's quite far from most attractions. Great for those who prefer a quiet stay.

Dining

5.0

The dining experience was disappointing. The selection was poor and not labeled very well, and the quality wasn't great either.

Facilities

5.0

The hotel definitely needs updating and improvements, and having scaffolding outside our room made it hard to enjoy sitting on the balcony.

Derrick

United States, April 2024

5.4/10

My stay at the hotel had its ups and downs. On the plus side, the rooms were clean and spacious, which I appreciated, but they definitely need some updating. The location was peaceful, perfect for a relaxing getaway, but a bit too far from nearby amenities. The service was friendly, though I felt a little unwelcome at times, and the dining options left something to be desired as well.

Rooms

6.0

The rooms were clean, spacious, but unfortunately located right under the restaurant so I was woken up at 4 am every morning.

Service

5.0

Most of the staff seemed friendly, but there were instances where I felt unwelcome, especially when they kept asking for my all-inclusive card.

Location

7.0

The hotel is tucked away in a peaceful area, which I liked, although it is quite far from the main amenities.

Dining

5.0

The dining options were a letdown; the food was often subpar and the snacks throughout the day were just biscuits.

Facilities

5.0

The hotel has potential with its facilities, but they seem dated and in need of a refresh.

Luis

United States, April 2024

5.6/10

I had a mixed experience at this hotel. While it was clean and in a peaceful location, the service was less than friendly, and the dining options left much to be desired. The rooms were basic but tidy, which is a plus. Honestly, it was good for a quiet stay, but the lack of quality service and food made it hard to fully enjoy my time here.

Rooms

7.0

The rooms were basic but clean, which was appreciated.

Service

5.0

The service was quite rude at times, with some staff members rolling their eyes and being unhelpful, which really put a damper on the experience.

Location

8.0

The location is tucked away and offers a nice peaceful atmosphere, making it ideal for those looking to escape the hustle and bustle.

Dining

5.0

Dining was disappointing with a poor selection at breakfast and most food choices not being very appetizing.